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No Surprises Act
As of January 1, 2022 the “No Surprises Act” is in effect. This act establishes a requirement for health care providers to provide uninsured and self-pay patients with a Good Faith Estimate (GFE) of their total out-of-pocket cost for services – upon request, or after they schedule an appointment.
This Good Faith Estimate (GFE) is based on our understanding of your needs at the time the appointment is scheduled.
For more information, please go to the Resource tab and select the Good Faith Estimate document to read more.
Let us be your Medical Home!
What is the Patient-Centered Medical Home? ↓
Our Background:
West Caldwell Health Council, Inc. (WCHC) was organized in 1977 to bring medical services to residents of the rural northern area of Caldwell County, North Carolina.
Collettsville Medical Centered was opened in 1977 and Happy Valley Medical Center in 1985. Designated in 2009 by HRSA as Federally Qualified Health Centers (FQHCs), they provide comprehensive primary care for both the insured and uninsured population of Caldwell County, and surrounding counties as well.
Hours of Operation:
Happy Valley Medical Center
Monday-Friday: 8:00 am-5:00 pm
*Temporarily closed on Saturdays due to COVID-19 pandemic.
Collettsville Medical Center
Monday-Friday:
8:00 am-12:00 pm ~ 1:00 pm-5:00 pm
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wchc.mysecurechart.com
Patient Portal
West Caldwell Health Council, Inc. offers an online Patient Portal for our new and existing patients. Through the patient portal, you will be able to view and print your medical records and receive lab results at home.
We are currently registering patients as they establish with the practice. If you are interested in our patient portal or have any questions, please call us at (828) 754-2409 Ext. 157. It’s preferable that you have an email address to participate, but an email address is not required.
West Caldwell Health Council, Inc. now offers online payment options. Please click here to make a payment on your account.
